At Ambiance Blinds and Shades, our utmost priority is our customers’ complete satisfaction. We strive relentlessly to ensure you have a seamless and satisfying experience. Following the completion of every installation, our dedicated team will reach out via email, phone, or personal visit to ensure you’re delighted with our service and to gather your valuable feedback. Here are a few testimonials we’ve received recently.
“We had a great experience with Ambiance Blinds and Shades. Serena was great to work with, coming to our new house multiple times to help us select the perfect blinds and shades. She managed to stay within our budget without sacrificing style and function. Most importantly, she followed up with us to make sure everything was installed to our satisfaction. Highly recommend as a family business that will deliver on customer service.”
– Silas H.
“I really enjoyed working with Greg and Serena, the new owners. They, along with their staff, were professional, courteous, and very knowledgeable. Their showroom was inviting and their products were very reasonably priced. I highly recommend this business!”
– Shelley M.
“Greg and Serena are a husband/wife team that have been in business for 20+ years. We had wonderful service from them in their former location in NW Chicago. Their pricing was good — I did online comparisons to be sure. Their showroom was very helpful because we could go there and see various options in person and view how the automation alternatives actually worked. Their in-home visit enabled us to choose materials and colors right in the environment where the blinds would be installed. We choose automated blinds that change position relative to the sunrise and sunset so that we have the perfect combination of light and privacy in our family room with window walls on three sides. We can also control our blinds with Amazon’s Alexa or Apple’s Siri. This shows the kind of experience that we appreciate.”
– Rob B.
“Greg and Serena Buetow installed Hunter Douglas Duettes in my home several years ago and we are still 100% satisfied! Their professionalism, knowledge of the business and experience will be a welcomed addition to their new location in the North Shore community! They will answer all of your questions and they do not use heavy handed, over sell tactics. You will walk away very happy with your purchase. They are now my go-to window treatment experts for future projects!”
– Georgia T.
“Many choices, experienced and friendly staff; delivery as promised.”
– Susan B.
“My family room blinds broke right at the beginning of the pandemic. I had a super comfortable and safe in-store experience. Great attention to detail in finding a replacement that matched the color and style of the old blinds. And great service too. So glad to discover this gem right here in town.”
– Karen A.
“I can’t say enough great things about our experience! What a great team they are. They understood our vision and helped us find treatments that fit our style. My husband and l will definitely be back for any future needs and will recommend them to everyone we know!”